Terms & Conditions
We send chilled products with special chilled gel packs and insulating wrap or box. However, most of these products can safely spend some time without refrigeration if still wrapped in their original packaging.
We do not use chilled packs during the winter.
We strongly recommend that you place your chilled products straight in your fridge and consume them within a few days. If you choose to freeze suitable for home freezing products you can extend the time that they can be stored – again you should do this immediately. Then when you want to use them, defrost and consume immediately and do not re-freeze
All of V-bites' foods can be frozen apart from Cheezly cheese substitutes for up to three months when you receive it.
'Best Before' & 'Use By' Dates
It important to point out that these two terms are often confused:
'best before': foods are still safe to eat after the date as long as they are not damaged, deteriorated or perished
- The 'best before' date simply indicates that the product may lose some of its quality after this date passes
- Foods can be legally sold after a 'best before' date as long as they are not damaged, deteriorated or perished
- You can expect these foods to retain their colour, taste, texture and flavour as long as they are stored correctly
'use-by': foods must be eaten or thrown away by the date
- After this date foods may be unsafe to eat even if they look fine, because the nutrients in the food may become unstable or a build-up of bacteria may occur.
If you want to check dates before purchasing please contact us at: firstname.lastname@example.org
All VEGUSTO products can be kept unopened outside the fridge for up to 5 days at room temperature, so we do not use cold packs while shipping them.
Vegetarian chilled food products are commonly sent by parcel post in other European countries and the US, where it has not been proven to be a problem.
By ordering chilled items you agree to be in to receive them on the day of delivery.
Goods that become unsuitable for consumption and are returned to us as a result of incorrect delivery details will not receive a refund.
If you're at work during the day and there's no one to receive your order at home, please give your work address, so that your chilled goods can be safely received on the day of delivery.
If chilled goods are delayed in transit, or are different from those ordered, please contact us immediately.
In our Terms and Conditions you must accept the following:
1. We send chilled goods to you at your request, and you are aware of the possibility that the goods may be delayed in transit and/or may travel in conditions where they are not chilled as recommended by the manufacturer.
3. You accept that the products are safe for a period of time even when not chilled below 5 degrees.
All prices shown are inclusive of VAT where applicable.
A contract of sale is entered into between the customer and Plantgoodness24.ie - once notification of shipping has been sent to the customer via e-mail. We reserve the right at all times and at our sole discretion to cancel any orders before the contract of sale has been established. Orders will not be shipped until payments have been processed and authorised by our payment gateway PayPal or received by Bank Transfer.
The information contained on this website has been produced with the best interests of customers in mind. However we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free and we will not be responsible for any damage or loss related to the accuracy of the information provided. Please always check the details on the packaging of the products you purchase before using them. This is especially important if there is a possibility of an allergic reaction. Images of goods are provided for illustrative purposes only the actual goods you receive may differ from the image displayed
We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time.
You acknowledge that you are responsible for all communications sent via or to this website and agree your use of this website for private, proper and lawful purposes only
You agree to indemnify and hold us and our affiliates and agents and our and their respective officers, directors and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or rights of a third party
Limitation of Liability
To the fullest extent permitted by applicable law, neither Plantgoodness24.ie nor any of its employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with your use of, or your inability to use, the materials, products and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if Plantgoodness24.ie has been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable
We process online payments by a trusted third party payment gateway - PayPal. At no time do any staff of PlantGoodness24.ie have access to your credit card numbers.
When you choose this payment method, our bank details are e-mailed to you. You can also find them on your pro-forma invoice.